SAP Business Analyst CS and FSM

Roles and Responsibilities

• Supporting our specialist departments through consulting, process analysis and design as well as customizing through to the successful implementation of new IT solutions in the service environment.
• Development of customized, innovative solutions tailored to business requirements and optimization of existing SAP solutions to ensure the smooth performance of SAP modules CS and the cloud solution FSM (Field Service Management)
• Helping to shape our IT landscape of tomorrow in interdisciplinary and international projects
• Processing support requests via the ticket system (2nd and 3rd level support)
• Support for testing and training in cooperation with the relevant key users
• Responsible participation in worldwide roll-outs and projects

Requirements:

• You have successfully completed your studies (in the field of computer science) or have completed training in IT or have a comparable qualification
• You have several years of experience in supporting the modules mentioned or related modules or experience in SAP cloud environments
• You have project experience in the SAP environment, ideally also programming knowledge in the SAP environment (ABAP)
• You have experience in the analysis of complex issues
• You are a strong communicator and enjoy working with people
• Very good English skills round off your profile